Service Dashboard
Microsoft Dynamics CRM comes standard with some excellent service-module dashboards and charts that let the user view data in many different ways. My take on the Service Dashboard is around trending and Service Level Agreements (SLA). There is a list included on the dashboard to let the service representative get access to open work items. The following screenshot shows a Service Dashboard:
Subject trends by Month
The Subject trends by Month visualization uses a stacked column chart showing total case counts, grouped by month, and stacked by the Subject field, as shown in the following screenshot. This sample only has two different ...
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