O'Reilly logo

Microsoft Dynamics Sure Step 2010 by Vincent Bellefroid, Chandru Shankar

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 2. Solution Selling and Driving Due Diligence

In the previous chapter, we discussed the importance of having a methodology for the selection and delivery of business solutions. In the context of business solutions, a methodology benefits both the service provider and the customer. Not only does a methodology provide a consistent and repeatable approach via workflows and processes, but it also provides a connection to the various disciplines and roles that are involved in executing the methodology to ensure successful solution delivery.

For business solutions, and specifically for ERP/CRM solutions, we also introduced the notion of full lifecycle methodologies. A customer lifecycle methodology encompasses the solution discovery phase, the ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required