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Microsoft Excel 2019 Data Analysis and Business Modeling, 6th Edition
book

Microsoft Excel 2019 Data Analysis and Business Modeling, 6th Edition

by Wayne Winston
April 2019
Beginner to intermediate
880 pages
27h 3m
English
Microsoft Press
Content preview from Microsoft Excel 2019 Data Analysis and Business Modeling, 6th Edition

Chapter 86 Queuing theory: The mathematics of waiting in line

Questions answered in this chapter:

  • What factors affect the number of people and the time we spend waiting in line?

  • What conditions should be met before analyzing the average number of people present or the average time spent in a queuing system?

  • Why does variability degrade the performance of a queuing system?

  • Can I easily determine the average time a person spends at airport security or waiting in line at a bank?

What conditions should be met before analyzing the average number of people present or the average time spent in a queuing system?

We have all spent a lot of time waiting in lines (Mickey Mouse demands it), and you’ll soon see that a slight increase in service capacity ...

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Publisher Resources

ISBN: 9781509306091