Best Practices

This chapter focuses on the planning, prototype testing, migration, and deployment overview for a Microsoft Exchange 2003 implementation. The following are best practices from this chapter:

  • An upgrade to Exchange 2003 should follow a process that keeps the project on schedule. Set up such a process with a four-phase approach, including initiation, planning, testing, and implementation.

  • Documentation is important to keep track of plans, procedures, and schedules. Create some of the documentation that could be expected for an upgrade project, including a statement of work document, a design document, a project schedule, and a migration document.

  • Key to the initiation phase is the definition of the scope of work. Create such a definition, ...

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