With the exception of backup and recovery, no administration tasks are more important than maintenance, monitoring, and queue tracking. You must maintain Microsoft Exchange Server 2003 to ensure proper flow and recoverability of message data. You need to monitor Exchange Server to ensure that services and processes are functioning normally, and you need to track Exchange Server queues to ensure that messages are being processed.
This section examines message tracking, protocol logging, and diagnostic logging. You use these features to monitor Exchange Server and to troubleshoot messaging problems.