Chapter 21. Getting the Most Out of the Microsoft Outlook Client

Microsoft Outlook is likely the most familiar desktop productivity tool that business email and calendar users use on a daily basis. Many users spend more time in Outlook than other business software applications as Outlook provides email; calendaring; and access to contacts, notes, and other day-to-day information details.

Unlike Outlook Web App, which is discussed in Chapter 22, “Leveraging ...

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