Managing UM
After you have deployed UM, you might find that it requires relatively little day-to-day management. The most frequent UM-related task you’ll perform might be changing user extensions to reflect changes on the physical phone system; in most organizations, the rate of change for IP PBXs and their configuration is very slow, which will limit how often you have to modify the corresponding objects in Exchange.
A quick note about permissions
The Exchange 2013 role-based access control (RBAC) implementation includes a management role group specifically for UM management; it’s called, oddly enough, the UM Management management role group. The role group contains three roles: UM Mailboxes, UM Prompts, and Unified Messaging. Here’s what they ...
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