Understanding users and contactsUnderstanding the basics of email routingUnderstanding on-premises and online recipient managementManaging user accounts and mail featuresFinding existing mailboxes, contacts, and groupsFinding synced, unlicensed, inactive, and blocked usersCreating mailbox-enabled and mail-enabled user accountsUnderstanding logon names and passwordsCreating mail-enabled user accountsMail-enabling existing user accountsManaging mail-enabled user accountsCreating domain user accounts with mailboxesCreating online user accounts with mailboxesAdding mailboxes to existing domain user accountsSetting or changing the common name and logon name for domain user accountsSetting or changing contact information for user accountsChanging logon ID or logon domain for online usersChanging a user’s Exchange Server alias and display nameAdding, changing, and removing email and other addressesSetting a default reply address for a user accountChanging a user’s web, wireless service, and protocol optionsRequiring domain user accounts to change passwordsDeleting mailboxes from user accountsDeleting user accounts and their mailboxesManaging contactsCreating mail-enabled contactsSetting or changing a contact’s name and aliasSetting additional directory information for contactsChanging email addresses associated with contactsDisabling contacts and removing Exchange attributesDeleting contacts