Unified Messaging availability

For many organizations, e-mails and voicemails are critical for daily operations. Although the requirements for the minimum uptime may change, every organization desires to achieve a high level of availability. A factor that needs to be considered while deploying a UM system is the ability to continue to provide service to users when a key component, such as an IP gateway or Exchange server, becomes unavailable. In order to guarantee continuous access to e-mails and voicemail, you have to correctly plan and implement a solution that ensures the availability of all components providing these services.

UM requires the integration of an Exchange deployment with the existing telephony system. A successful deployment requires ...

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