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Microsoft® Forefront® Threat Management Gateway (TMG) Administrator’s Companion by Jim Harrison Yuri Diogenes and Mohit Saxena

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Chapter 31. Mastering the Art of Troubleshooting

  • General Troubleshooting Methodology 851

  • Troubleshooting Tools 855

  • Putting It All Together 862

  • Summary 868

Troubleshooting any issue requires you to understand the different tools and logs available and to decide which ones fit the current scenario. Sometimes, as a result of various constraints, you will only be able to use a subset of logs. However, if you follow a linear, logical troubleshooting methodology, you can easily decide which tools and logs to use and solve the issue quickly. In the chapter you will learn about the different tools and logs available to help you troubleshoot problems with TMG.

General Troubleshooting Methodology

When troubleshooting an issue (not necessarily a computer issue) ...

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