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Microsoft® Lync Server 2010 Unleashed by Tom Pacyk, Andrew Abbate, Alex Lewis

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Announcement Application

The Announcement Application in Lync Server enables an administrator to configure how a phone call is handled if a dialed number is valid but not assigned to a user or common area. Options include transferring these types of calls to a predetermined destination or to play a recorded message or both. This avoids the situation in which a caller misdials and simply hears a busy tone, resulting in a confused caller.

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