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Microsoft® Lync Server 2010 Unleashed by Tom Pacyk, Andrew Abbate, Alex Lewis

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Legacy Phone Presence and Click-to-Call

A more limited set of features can be deployed to users that gives Click-to-Call functionality. This enables the end users to click a user within their Lync contact list and have it dial the user’s number from their legacy PBX phone. Additionally, presence messages are integrated so that when a user places a call from the legacy phone, his or her presence in Lync automatically updates to In a Call. This is the scenario Remote Call Control provides to end-users.

Caution

This is one of the most basic integration options and does not provide a significant amount of flexibility or features to the end user. In this state, call-forwarding settings, delegation of calls, and advanced call control features are ...

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