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Microsoft® Lync Server 2010 Unleashed by Tom Pacyk, Andrew Abbate, Alex Lewis

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Call Park

Call park is a new feature in Lync Server 2010 that enables users to place a call on hold and then pick up that same call at another location or extension. To enable a call park, administrators must first configure a call park orbit table or a group of extensions to be used for parking calls. As users park calls, an extension is selected from these orbit tables and assigned to the call.

To create a new range for parking calls, use the following steps:

1. Open the Lync Server 2010 Control Panel.

2. Click Voice Features.

3. Click Call Park.

4. Click New to create a new number range.

5. Enter a Name for the range.

6. Enter a beginning and ending number for the Number range. The range can use up to nine total digits and can begin with a ...

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