O'Reilly logo

Microsoft® Lync Server 2010 Unleashed by Tom Pacyk, Andrew Abbate, Alex Lewis

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Unassigned Numbers

One feature that many organizations are interested in, but that Office Communications Server is unable to provide natively, is the ability to direct calls to unassigned numbers to an attendant or operator. If numbers are not assigned, those calls simply fail. In Lync Server 2010, administrators can define ranges of unassigned numbers and an action that occurs when someone dials one of those numbers.

Note

The ranges defined for unassigned numbers can actually contain numbers that are assigned to users. This does not interfere with call routing and can actually be helpful for when users leave or extensions are removed. This way, callers can still be routed appropriately if the extension no longer exists.

Calls that match an ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required