Throughout the lifetime of the conferencing system, there will be users who find a way to lock themselves out with a PIN or need a PIN reset because it has been forgotten. Lync Server provides several ways for administrators to manage dial-in conferencing PINs, such as viewing the status of a current PIN or assigning a new PIN. This section covers the various operations an administrator can use with PINs.
Viewing the PIN status enables an administrator to verify whether a PIN has been set or whether the user is locked out. To view the PIN status, perform the following steps:
1. Open the Lync Server 2010 Control Panel.
2. Click Users.
3. Enter a username to enable and click Find.
4. Highlight the user and click ...