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Microsoft® Lync Server 2010 Unleashed by Tom Pacyk, Andrew Abbate, Alex Lewis

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Server APIs

The server-side API is UCMA 3.0, which is a managed code API for building communications solutions that run against Lync Server—though in some cases the applications run under the UCMA Runtime without Communications Server. This API is highly scalable, very extensible, and is made up of multiple modalities (for example, Core, UCMA Runtime, and so on).

It allows for application provisioning and management as well as handling publishing of endpoints and subscribing to events. It enables you to create endpoints for audio, video, and messaging and can even serve as a back-to-back user agent. So, what kind of applications can you create with UCMA 3.0?

It can be used in a help desk or contact center/call center environment for enabling ...

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