The Lync 2010 client enables users to organize their contacts by placing them inside groups. By default, the groups are
• Frequent Contacts
• All Contacts
Frequent Contacts is automatically populated by the client based on how often particular contacts are used. The All Contacts group becomes the Other Contacts group as soon as a user creates the first custom group. Groups can be deleted or renamed using the right-click function.
Contacts can be dragged back and forth between groups but can exist only in one “real” group at a time. This is to say that any contacts that appear in Frequent Contacts must also exist in some other group because Frequent Contacts isn’t a true group.
A convenient use of groups is to organize ...