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Microsoft® Lync Server 2010 Unleashed by Tom Pacyk, Andrew Abbate, Alex Lewis

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Voice Policies

Voice policies in Lync Server 2010 define what features users might leverage with their Enterprise Voice service. This includes options such as simultaneous ringing, team call, or call forwarding. The other main component of voice policies is that PSTN usages are associated with a policy.

From a planning perspective, examine the various options of a voice policy and make a decision on whether multiple policies are required. Policies can be global, assigned to a site, or directly assigned to user accounts.

PSTN usages are the key component of voice policies from a dialing perspective because they control what routes a user account might use. For example, a route might exist that matches a dial string considered as long distance ...

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