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Microsoft® Lync® Server 2013 Unleashed Second Edition by Randy Wintle, Alex Lewis, David Ross, Tom Pacyk

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Enterprise Voice

Enterprise Voice describes the set of features that allow Lync Server to be leveraged as a complete telephony solution for an organization. This includes connectivity to the PSTN, as well as PBX and IP-PBX systems using media gateways and Session Initiation Protocol (SIP) trunks. It also includes voice features that are common to many voice platforms, such as call forwarding, hold, transfer, call parking, enhanced 9-1-1, call admission control, branch office survivability, distinctive ringing, and many more. Traditional voice management functions are also included, such as dial plans, call authorization, and call detail records.

The Enterprise Voice features included with Lync Server are on par with and in many cases exceed the ...

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