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Microsoft® Lync® Server 2013 Unleashed Second Edition by Randy Wintle, Alex Lewis, David Ross, Tom Pacyk

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Persistent Chat

Persistent Chat is a Lync feature that allows users to create chat rooms that contain persistent conversations based on specific topics and categories. In contrast, a Lync IM conversation between three or more users is considered an IM conference, however when all parties leave the conversation, the content of that conversation cannot be retrieved or reviewed. With Persistent Chat, conversations remain even after all users involved in a conversation leave the chat room. The persistent nature of the messages allows Lync users to view ongoing conversations at their leisure, and also search for information within the chat rooms. Many organizations find that ongoing persistent conversations provide a valuable and effective tool for ...

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