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Microsoft® Lync® Server 2013 Unleashed Second Edition by Randy Wintle, Alex Lewis, David Ross, Tom Pacyk

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Benefits of Web, Audio, and Video Conferencing

When an organization deploys a Unified Communications solution that supplies all conferencing workloads as part of the solution, the most recognized benefit is a single vendor for your conferencing solutions. This often leads to a consistent user experience, and reduced costs to operate.

Providing users with a unified conferencing solution that is easy to use and that provides benefits to their productivity means that they are more likely to use it. Because end users are actually using this solution more often, the ROI is realized faster, and the organization benefits from increased productivity. In the ROI section we will explore these benefits in greater detail.

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