Administration of the Persistent Chat environment is largely focused on managing the individual chat rooms. From the Lync administrator’s perspective, chat room management is performed using the Lync Server Management Shell. However, management of chat rooms can also be delegated to responsible users, for example, department heads or other personnel. Chat room management by end users is typically handled simply by use of the Lync 2013 client. This section provides details on some of the more common administrative tasks that are required to maintain the Persistent Chat environment.