Following are some best practices from this chapter:
• If there is any question as to whether multiple Persistent Chat servers will be needed, install the first server as a standalone instance. If the first Persistent Chat server is collocated with a Standard Edition Front End, no additional servers can be added to the pool.
• If ethical walls are required to prevent conflict of interest in the organization, configure Persistent Chat categories to meet these requirements, where the allowed members for each category are limited to specific groups of users.
• In smaller businesses or when no ethical walls are required, a single category can be used for all chat rooms. The allowed members of the category would include all users, ...