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Microsoft® Lync® Server 2013 Unleashed Second Edition by Randy Wintle, Alex Lewis, David Ross, Tom Pacyk

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Usage, Adoption, and Archiving Requirements

Nearly every organization is required to retain communications data for compliance purposes. Organizations across all common verticals must follow strict regulations, and these regulations will carry over to the Lync infrastructure to retain data such as instant messaging conversations and web conferencing content. Additionally, some organizations require audio recordings of all calls for certain users. There are many ways to meet these requirements, including Lync Server 2013 built-in functionality, as well as third-party solutions.

It is also important to track the usage and adoption of the Lync system. Monitoring the usage and overall adoption of a Lync service is critical in the deployment and post-deployment ...

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