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Microsoft® Lync® Server 2013 Unleashed Second Edition by Randy Wintle, Alex Lewis, David Ross, Tom Pacyk

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Legacy Phone Presence and Click-to-Call

A more limited set of features can be deployed to users that gives the “click-to-call,” or Remote Call Control functionality. This allows the end users to click a user within their Lync contact list and have that user’s number dialed from their legacy PBX phone. Additionally, presence messages are integrated so that when a user places a call from the legacy phone, the user’s presence in Lync automatically updates to “In a Call.”

This is one of the most basic integration options; it really does not provide a significant amount of flexibility or features to the end user. In this state call forwarding settings, delegation of calls, and advanced call control features are not available. The click-to-call features ...

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