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Microsoft® Lync® Server 2013 Unleashed Second Edition by Randy Wintle, Alex Lewis, David Ross, Tom Pacyk

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Unified Messaging Voice Mail Integration

Exchange Unified Messaging (UM) is an optional Exchange 2013 component that serves as an integrated voice mail system for Exchange mailbox users. Exchange UM allows voice mail, email, and fax messages to be consolidated into a user’s inbox, and provides additional features to enhance the UC experience, such as Outlook Voice Access and automated attendants. Although Exchange UM certainly adds to the UC experience for users of Microsoft Exchange, it provides even more value when configured for integration with Lync. The integration of Lync with Exchange UM enables users to view and manage voice mails directly from the Lync client, providing additional flexibility and efficiency in terms of how the various ...

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