Planning for Lync Online

After it has been determined that a cloud UC deployment meets the needs of the business, the planning process for Lync Online can begin. At the start of the planning phase, it is important to identify the business goals that the organization seeks to achieve as a result of the deployment. For example, the desired Lync Online user experience should be defined, and the organization’s plan for administering the online tenant should also be well understood. Identifying these business goals will help the organization make the first important decision regarding the Lync Online service: determining which Lync Online identity scenario will allow the organization to achieve these goals.

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