Considerations for Internal Users

When planning a deployment including IM, there are a few items to take into consideration when there will be internal users on the system. Although things such as server capacity are accounted for with the capacity planning of the Front End Server, it is important to consider the following impacts:

• Compliance and regulatory requirements

• Impacts on supporting systems

• End-user training

• Appropriate usage policies

When planning a deployment, always be aware of laws and regulations that might affect your users and your implementation. For example, find out whether there are requirements around archiving IM traffic for particular departments such as legal, finance, or executives. If there are, be sure to account ...

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