Chapter 29. Working with Contacts

Outlook's Contacts feature is much more than a simple address book. It provides you with powerful tools not only to store but also to find and use information about your business and personal contacts.

Understanding Outlook Contacts

Outlook's Contacts feature is one of its most powerful features. At heart, the Contacts feature is just an address book, but what an address book! Of course, it covers the basics of organizing names, addresses, and phone numbers, but it can do so much more. Many people use Contacts primarily as a way to store people's e-mail addresses for ease of sending e-mails. This is important, but if that's all you use Contacts for, you are really missing out. For example, you should know that you can use Outlook Contacts to:

  • Create electronic business cards so that you can send your or other people's contact information by e-mail.

  • Store multiple phone numbers, e-mail addresses, and postal addresses for an individual.

  • Perform an automated mail merge, creating a mailing to some or all of your contacts.

  • Automatically dial a contact's phone number (if your computer is equipped with a modem).

  • Store a photograph as part of a contact's ...

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