Troubleshooting Common Problems
The best way to illustrate how to troubleshoot problems is by example. This section covers some of the common problems that customers encounter and offers pointers and hints for possible causes as well as how to resolve them.
To facilitate diagnostics, install the Office Communications Server 2007 R2 Resource Kit Tools, which provides additional tools to help diagnose problems. For more information on these tools, see Chapter 20.
Common Communicator Scenarios
This section details login and basic operation troubleshooting when using Office Communicator. Specific examples of failures as well as the data or troubleshooting steps associated with them are presented, and appropriate next steps are identified. Enabling Communicator ...
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