To use keys to send e-mail messages, you must configure Microsoft Outlook as your default e-mail program. Most of these keys do not work with Outlook Express.
Move to the Introduction box in the e-mail message header when cell A1 is selected. In the message header, move to the Subject, Bcc (if displayed), Cc, To, and From (if displayed) boxes, then to the address book for the Bcc, Cc, To, and From boxes, and then to cell A1.
Send the e-mail message.
Open the Select Names dialog box.
Open the Outlook Message Options dialog box (Options menu, Options command).
Check the names in the To, Cc, and Bcc boxes against the Address Book.
Open the Select Names dialog box for the To box. ...