Instant Messaging Peers, Vendors, and Clients

The world of communication has grown smaller and faster over the last several years. Today, being able to contact others via e-mail is the norm, not the exception. But if e-mail isn’t fast enough for you (you do have to wait for the other person to get around to a reply, after all), you can use an instant message to pop up over their other applications and ask or answer a question in a more immediate way.

Instant messaging (IMing) is really a predecessor to texting—it’s been around awhile in a number of different forms. Early on, IMing wasn’t accepted in the professional realm; it was something friends and family used to stay in touch during the day. But as new versions of IM software were developed, ...

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