Getting Started with Contact Manager

Thriving businesses usually have something in common: They offer excellent customer service. If you want to make sure your customers know they are first in your book, treat them well by knowing who they are, following up on your promises, keeping track of their questions and purchases, and making online experiences on your site as easy for them as possible.

To take good care of your customers, you need to know who they are—and that’s where Contact Manager really shines. Contact Manager in Office Live Small Business is a powerful (but free!) application that enables you to collect, organize, update, and follow up on the contacts that are the heart of your business.

With Contact Manager, you can organize and track ...

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