Chapter 2. Inside Outlook: Mixing, Matching, and Managing Information

In This Chapter

  • Examining the many faces of Outlook

  • Choosing menus

  • Using the tools of the trade

  • Getting the big picture from the Information Viewer

  • Fine‐tuning with the Folder List

You have too much to do. I know that even if I've never even met you. It's now the 21st century, and if you can read this book, there's a good chance you have more things to do than time to do them. Welcome to the future — it's already here and it's already booked solid.

When I wrote the first edition of this book in 1996, few people had either sent or received an e‐mail message. Now many people are slaves to e‐mail messages, online appointments, and other electronically generated demands. That means we have more stuff to do than we ever imagined possible — even in the 1990s.

Fortunately, we all get more done now than we did in the past, partly because of tools like Microsoft Outlook. In fact, over 250 million people worldwide use Outlook to get more done every day. But most of those people only use a fraction of Outlook's power, so they work harder than necessary while getting less done. The people I've trained find that knowing even a tiny fraction more about what the program can do for them makes their lives noticeably easier. Let's hear it for making your life easier!

Outlook and Other Programs

Outlook is a part of Microsoft Office. It's called an Office suite, which means it's a collection of programs that includes everything you need to ...

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