Introduction
Over 200 million people use Outlook every day. If you think they're all sending e‐mail to you, you may be right. Ninety percent of those people know less than ten percent of Outlook's features according to the folks at Microsoft. That means that you'll be getting even more messages once everyone reads this book (as I hope everyone does). So you need to know more about Outlook in order to keep up with the fastest rats in the race. Even if that's not your goal, Outlook gives you a fighting chance of finishing your work before you run out of workweek.
Seriously, Microsoft Outlook has been the world's most popular tool for organizing your business, your life, and your communications for over ten years. I've had the pleasure of training literally thousands of people on the power that Outlook can bring to your work and the ways it can simplify your life. People are often amazed when they discover how much they can reduce their daily workload by learning to use Outlook effectively.
Microsoft Outlook was designed to make organizing your daily information easy — almost automatic. You already have sophisticated programs for word processing and number crunching, but Outlook pulls together everything you need to know about your daily tasks, appointments, e‐mail messages, and other details. More important, Outlook enables you to use the same methods to deal with many different kinds of information, so you have to understand only one program to deal with the many kinds of details ...
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