In a pragmatic sense, we’ve outlined a generic document life cycle that can be adapted to most types of documents (refer back to Table 8-1). Spending time on the development of a document life cycle—complete with a document plan and document DDoc about key document types—will help you reduce costs and content duplications while increasing the findability of key documents. Consider these statistics:
Over 30 billion original documents are used each year in the United States.
The cost of documents to corporations is estimated to be as much as 15 percent of annual revenue.
85 percent of documents are never retrieved.
50 percent of documents are duplicates.
60 percent of documents are obsolete.
For every dollar that a company spends ...