Chapter 9. Creating Form Letters, E-Mail Messages, and Labels

Chapter at a Glance

Creating Form Letters, E-Mail Messages, and Labels

In this chapter, you will learn to:

Understand mail merge.

Prepare data for mail merge.

Prepare a form letter.

Merge a form letter with its data source.

Send a personalized e-mail message to multiple recipients.

Create and print labels.

Many businesses and other organizations communicate with their customers or members by means of letters, newsletters, and promotional pieces that are sent to everyone on a mailing list. The easiest way to generate a set of documents that are identical except for certain information—such as the name, ...

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