Chapter 10. Managing Your Contacts

IN THIS CHAPTER

  • The Contacts window

  • Customizing the contacts view

  • Finding contacts

  • Adding contacts to the Address Book

  • Working with distribution lists

  • Understanding the contacts form

  • Using your contacts

  • Editing business cards

  • Sending contact information by email

  • Working with multiple address books

  • Setting contact options

Outlook's contacts feature is much more than a simple address book. It provides you with powerful tools to not only store but to find and use information about your business and personal contacts.

Understanding Outlook Contacts

Outlook's contacts are one of its most powerful features. At heart, it is just an address book, but what an address book! Of course it covers the basics of organizing names, addresses, and phone numbers, but it can do so much more. Many people use contacts primarily as a way to store people's email addresses for ease of sending emails. This is important, but if that's all you use contacts for you are really missing out. For example, did you know that you can use Outlook contacts to do the following?

  • Create electronic business cards so you can send your or other people's contact information by email.

  • Store multiple phone numbers, email addresses, and postal address for an individual.

  • Perform an automated mail merge, creating a mailing to some or all your contacts.

  • Automatically dial a contact's phone number (if your computer is equipped with a modem).

  • Store a photograph as part of a contact's information.

  • Define custom fields ...

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