In this chapter, we will cover:
According to Workflow Management Coalition (http://www.WFMC.org) a standards organization that solely concentrates on processes, defines a workflow as follows:
The automation of a business process, in whole or part, during which documents, information or tasks are passed from one participant to another for action, according to a set of procedural rules.
In simple terms, it means a workflow is a system that manages the execution of a business process. Organizations implement workflows for many different reasons ...