The Challenge of Managing Documents and Data
Organizations have evolved over the last 20 years in terms of the technologies they use to conduct business, the products and services they provide, and the importance of digitally stored information. The efficiency of the business processes, the knowledge of the key employees, and the agility of the company—as measured by its capability to sense shifts in the marketplace and respond accordingly—can be just as important as the items the company produces or the services it provides.
The structures of organizations have also changed dramatically with the adoption of new technologies and the evolution of modern business practices and cross-departmental cooperation and coordination. Organizations were ...
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