Microsoft® SharePoint™ 2003 Unleashed, Second Edition

Providing Knowledge Management and Collaboration Tools with Portals

Companies must increasingly consider how their products, services, and information can be published or announced to the “outside world” to meet the varying needs of their customers and potential customers, as well as employees, investors, and even competitors. Many organizations have realized that websites or portals can be used internally to store and manage files and information needed by their employees, and intranets have grown in popularity.

With an intranet, the organization can create a customized environment that presents information independently of the physical location of the files. Drawbacks of this system include the level of effort required to ensure that the data ...