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Microsoft® SharePoint™ 2003 Unleashed, Second Edition by Michael Noel, Colin Spence

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Deploying a Customer Extranet Solution with SharePoint

The primary purpose of the customer extranet portal is to service the needs of customers. The customer extranet enables customers to find information about products and services, and place help desk calls. In some customer extranets, client access is provided for things such as invoice payment and viewing account status and payment history. The customer extranet can also be used for document collaboration and managing joint projects with the customer. The content for this type of portal can originate from internal and/or external sources.

Meeting the Business Needs of the Customer Extranet Solution

The business needs of this group include searching for information, aggregating content from ...

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