Deploying the Service Manager 2012 Self-Service Portal

The Service Manager Self-Service Portal component allows users to access service offerings that are published by IT management. Some of the tasks that users can perform using the portal include submitting new incidents, viewing announcements, obtaining self-help through the IT knowledge base, and resetting their passwords.

The Service Manager Self-Service Portal is deployed after the Service Manager component is installed.

Note

The Service Manager Web Portal web server must be installed with SharePoint Foundation 2010 with SP1, ASP.NET, Windows Authentications, and IIS 6 Metabase Compatibility role services and must have an SSL certificate. For lab testing, the portal can be deployed without ...

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