Release Management in SM 2012
The release management process is a relatively new discipline in IT that focuses on management of the software deployment process. Because modern applications are often in a continuous development cycle, it is critical to the dynamic IT organization that releases are conducted in an organized manner. Release management is an ITIL discipline that is primarily responsible for quality control during the implementation of new software. This helps to ensure that all software meets the requirements of the business process.
In Service Manager 2012, release management is organized into different environments, such as user acceptance testing, pre-production, and production. These environment objects serve as containers for ...
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