O'Reilly logo

Microsoft System Center 2016 Service Manager Cookbook - Second Edition by Dieter Casser, Steve Buchanan, Steve Beaumont, Andreas Baumgarten, Anders Asp

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Extending the Incident class with a new property

In this recipe, we will take a look at extending the incident class with a new property. This can be done when you want to keep track of something that isn't available by default. You might want to keep track of the incident discovery date, for instance. That's not a property of the incident class by default, so if you would like to do so, you will have to extend the class, as described in this recipe.

Getting ready

Make sure you have downloaded and installed the Authoring Tool. Note that the version of the Authoring Tool has to match the version of your Service Manager installed.

Download the Service Manager Authoring Tool available at https://www.microsoft.com/en-us/download/details.aspx?id=54059 ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required