Creating and managing Change Management Review Activities
Review Activities in SCSM 2016 are used for approval of all the approval related steps and activities in a Change Request. This recipe will show how the different fields of a Review Activity can be configured.
Getting ready
To create Review Activities in a Change Request Template open the SCSM 2016 console and navigate to Library | Templates. Open the Change Request Service Pack Installation Template we created in the previous recipe.
How to do it...
To add a Review Activity in a Change Request or Change Request Template, follow these steps:
- Click on the Activities tab in the Change Request form.
- Click on + Activities.
- Choose the Default Review Activity in the list of templates and click on
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