In the Creating new classes recipe, we have added a class to Service Manager to store instances of peripheral devices in our CMDB. While the generic form that was used to manage the devices might be sufficient, you are still likely to come into the situation where you want to have control over what controls to display, and the layout of the form.
The Service Manager 2016 form infrastructure not only allows for the existing forms to be customized, but also offers the capability to add new forms.
In this recipe, we will walk you through the steps required to create your custom form using the Authoring Tool.
In addition to having knowledge on how to use the Authoring tool and how you seal management pack, you need ...