Microsoft Teams Administration Cookbook

Appendix. Teams and Viva Adoption Examples

By Lesley Crook

Note

This appendix is dedicated to user adoption, so the content revolves around storytelling and experience sharing instead of technical recipes. You can read more about this guest author at the end of the appendix.

In November 2021, four Microsoft Viva modules were announced through the lens of Microsoft Teams—Viva Connections, Viva Insights, Viva Learning, and Viva Topics—with the not-so-secret ingredients of SharePoint Online, Exchange Online, and what was Workplace Analytics, with a dash of AI. The Viva suite has since been expanded to include Viva Engage, Viva Goals, and Viva Sales (see Figure A-1 for a quick overview).

The Viva suite is a diverse, inclusive, and accessible platform for productivity, collaboration, learning, and well-being, enabling employees to thrive in a hybrid workplace. It comes with features to help staff in HR, internal communications, and marketing to do their best work and support their colleagues. The Viva suite integrations accessed through Teams offer good employee experiences.

Figure A-1. The apps in the Microsoft Viva suite

This appendix draws on some of my Yammer (now rebranded Viva Engage) and Teams user adoption good practices that were designed to support some of the Viva suite modules. I do not consider them best practices, as there is always room for improvement. It includes ...