Chapter 17

Learning How Teams Embraces Industry-Specific Needs

IN THIS CHAPTER

Bullet Looking at Teams in education

Bullet Leveraging Teams for shift-based work

Bullet Using Teams in healthcare and government agencies

The coronavirus pandemic in 2020 forced many industries to examine their work-from-home policies. If they didn’t have any when the pandemic caused many businesses to switch to a work-from-home model, the businesses quickly adapted. While there are still many jobs that cannot be done from home, what this time has shown us is that it is possible for more jobs to be done from home than perhaps we originally thought.

Different industries have different needs when it comes to software and communication systems, regardless of whether an industry’s employees are able to work from home or mostly work in person in an office or other setting. The way a hospital or physician’s office uses Microsoft Teams will be radically different than the way a manufacturing business or government agency uses Teams.

In this chapter, you learn how to get the most out of Teams in different industries. For example, you learn how Teams can be used in education, healthcare, and government. And you gain an understanding ...

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