O'Reilly logo

Microsoft Voice and Unified Communications by Joe Schurman

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 3. Small Business Voice Communications with Microsoft Response Point

Filling the gap between consumers and enterprise customers, a small business group inside Microsoft Research (MSR), now called the Communications Innovation Center (CIC), which is part of the Microsoft Startup Business Accelerator program, gave birth to a new, highly innovative, small business IP phone system in 2007. Using existing Microsoft voice technologies such as speech recognition through award-winning products such as Microsoft Speech Server and voice communication and collaboration solutions such as the Microsoft Unified Communications platform, the CIC built a best-of-breed IP phone system with Microsoft Response Point targeting a small business ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required